Privacy and Email Communications Policy

General Information

GSSG respects your privacy and is committed to handling personal information responsibly. This Privacy and Email Communications Policy explains how we collect, use, store, share, and protect information related to website visitors, business contacts, customer leads, clients, and other individuals or organizations that interact with GSSG.


GSSG may maintain business contact information in its customer relationship management system, including information from individuals or legal entities that:
i) have expressed interest in GSSG products, services, events, or business communications; or
ii) have an existing or potential business relationship with GSSG.


This policy also describes how GSSG manages commercial email communications in accordance with applicable U.S. email marketing requirements, including the U.S. CAN-SPAM Act.

Information We May Collect

GSSG may collect and store business contact information such as:

  • Name
  • Business email address
  • Company name
  • Job title or business role
  • Telephone number
  • Country or business location
  • Information submitted through website forms
  • Event registration information
  • Communication preferences
  • Information related to products, services, or events in which you or your company may be interested

GSSG may also collect technical information related to website usage, such as IP address, browser type, device information, pages visited, and interaction with emails or website forms, where permitted by applicable law and technology settings.

How We Use Your Information

GSSG may use your information for legitimate business purposes, including to:

  • Respond to your inquiries or requests
  • Provide information about GSSG products, services, events, webinars, or business opportunities
  • Manage customer, lead, and business relationships
  • Send occasional promotional or informational communications
  • Invite you to events that may be relevant to your business interests
  • Provide services or support related to products or services you have purchased
  • Manage administrative, accounting, billing, tax, legal, or compliance obligations
  • Improve our website, communications, services, and business processes
  • Protect the security and integrity of our systems

GSSG handles personal information in a confidential and responsible manner and does not sell personal information for marketing purposes.

Commercial Email Communications and CAN-SPAM Compliance

GSSG may send commercial or promotional emails to business contacts, leads, clients, event registrants, or individuals who may have an interest in GSSG products, services, events, or business communications.

In accordance with the U.S. CAN-SPAM Act, GSSG will make reasonable efforts to ensure that its commercial email communications:

  • Use accurate sender, header, routing, and reply-to information
  • Use subject lines that are not false or misleading
  • Clearly identify the message as promotional or commercial when required
  • Include a valid physical postal address for GSSG
  • Provide a clear and functional way to unsubscribe or opt out of future marketing emails
  • Honor unsubscribe requests within 10 business days
  • Keep the unsubscribe mechanism active for at least 30 days after the email is sent
  • Avoid requiring payment, unnecessary personal information, or multiple steps to unsubscribe

The Federal Trade Commission explains that commercial emails must not use misleading header information or deceptive subject lines, must include a valid physical postal address, must provide a clear opt-out method, and must honor opt-out requests within 10 business days.

How to Unsubscribe from Marketing Emails

You may opt out of receiving future marketing or promotional emails from GSSG at any time by:

  • Clicking the “unsubscribe” link included in our marketing emails; or
  • Replying to the email with “Unsubscribe” in the subject line; or
  • Contacting us at: info@gssg.com.co

Please allow up to 10 business days for your unsubscribe request to be processed.

Even if you unsubscribe from marketing emails, GSSG may still send you non-promotional communications when necessary, such as service-related messages, transactional communications, legal notices, administrative messages, or communications related to an existing business relationship.

Your Choices and Rights

You may contact GSSG to request access to, correction of, or deletion of personal information that GSSG maintains about you, subject to applicable legal, contractual, administrative, and business recordkeeping requirements.

You may also request that GSSG stop using your information for marketing purposes.

To make a request, please contact us at:

info@gssg.com.co

GSSG will review and respond to requests in accordance with applicable law.

Sharing Your Information

GSSG may share personal information when necessary for legitimate business purposes, including:

  • With service providers, vendors, contractors, or agents who perform services on our behalf
  • With companies that assist with email delivery, CRM management, website hosting, analytics, cybersecurity, customer support, payment processing, accounting, or administrative services
  • With banks, payment processors, or financial institutions when necessary to complete transactions
  • With controlled affiliates, subsidiaries, or related business entities, where applicable
  • When required by law, regulation, legal process, court order, or governmental request
  • To protect the rights, property, security, or interests of GSSG, its clients, users, or others
  • In connection with a corporate transaction, such as a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction

Service providers that process personal information on behalf of GSSG are expected to use such information only for the services they provide to GSSG and to maintain appropriate confidentiality and security protections.

Data Security

GSSG uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, GSSG cannot guarantee absolute security and advises users to consider the inherent risks associated with online communications and Internet use.

Third-Party Websites and External Links

The GSSG website or communications may include links to third-party websites, platforms, or external resources. GSSG does not control these third-party websites or resources and is not responsible for their content, privacy practices, advertising, products, services, or any other materials available through them.

Users should review the privacy policies and terms of use of any third-party websites they visit.

Confidentiality Agreements

If you or your company purchase a product or service from GSSG, the parties may enter into a separate confidentiality agreement, data processing agreement, service agreement, or other contractual document. In that case, the terms of that agreement may apply in addition to, or instead of, certain parts of this policy.

Contact Information

If you have questions about this Privacy and Email Communications Policy, wish to update your information, or want to unsubscribe from marketing communications, please contact us at:

Global Software Solutions Group LLC – GSSG
Email: info@gssg.com.co
Postal Address: 1719 Newport Gap Pike
Wilmington, DE 19808